Cisco Cisco Prime Unified Operations Manager 9.0 White Paper

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For Cisco CallManager Express and SRST, the latest Speedbird Cisco IOS MIBs are 
required (e.g. Version 12.4(3.9)T7). 
Go to Cisco.com and download the latest Cisco CallManager Express and Cisco IOS 
software for SRST which support new SNMP MIBs specific to Cisco CallManager 
Express and SRST, and their associated phones. 
If you have a Cisco CallManager running 4.0 (or later) and it has an SRST configured, it 
will appear in the topology along with the cluster. Operations Manager does not put it in 
the SRST device folder, but lists it under the associated cluster. This is independent of 
whether or not the Speedbird MIB implementation is available on the router. 
 

For Cisco Unity and Cisco Unity Connection, the appropriate Remote Serviceability Kit 
(RSK) must be installed for Operations Manager to manage them properly. 

•  Note: In OM, Unity boxes can also move into Partially monitored state 

•  Check if the WMI username (with domain Name e.g APAC\shaj) and 

password is entered in the Primary Credential field in DCR. If not, this needs 
to be entered.  This is the username field when adding a device. 

 

 

You need to add the IP address of the Cisco Unity Express device to Operations Manager 
server as if it is a separate device. Cisco Unity Express has its own SNMP agent and 
management IP address. Adding Cisco CallManager Express does not make Operations 
Manager aware of Cisco Unity Express automatically. 
The latest version of Cisco Unity Express supports SNMP for the first time, so older 
versions of Cisco Unity Express must be upgraded. To manage Cisco Unity Express, the 
latest Cisco Unity Express version (Speedbird) must be used and SNMP read-only 
community strings must be configured. 
Go to Cisco.com and download the latest Cisco Unity Express version.  If, at the Cisco 
Unity Express config mode command prompt, the snmp-server command is not 
supported, then you need to upgrade to the latest Cisco Unity Express version. 
 

1)  Untar the files. 
2)  From the NetworkModule boot prompt: config<cr>