Cisco Cisco Prime Unified Operations Manager 9.0 White Paper

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Management Solution (LMS), Routed WAN (RWAN) Management Solution, and 
VPN/Security Management Solution (VMS) bundles. The setup of the DCR is similar to 
those applications. 
 
5.3.2.3 Manual Device Import 
To add a device or devices individually into Operations Manager, go to Devices > Device 
Management
. From the Device Management: Summary page, click the Configure 
button next to Device Selection. On the Device Selection page, you can add a single 
device at a time into the system. 
 
Make sure that the Cisco Remote Serviceability Kit (RSK) is installed on all Unity and 
Unity Connection servers. 
5.3.3 Device Discovery Process 
5.3.3.1 Device States 
•  Monitored—The device has been successfully imported, and is fully managed by 
Operations Manager. All devices should be in the Monitored state. 
•  Partially Monitored—The Cisco CallManager has been successfully imported in 
Operations Manager, but only using SNMP. If a device is in this state, you should 
check the HTTP credentials and make sure that the device becomes fully 
monitored. 
•  Monitoring Suspended—Monitoring of the device is suspended. 
•  Inventory Collection in Progress—Operations Manager is probing the device. 
This is the beginning state, when the device is first added; a device is also in this 
state during periodic inventory collection. Some of the data collectors may still be 
gathering device information. 
•  Unreachable—Operations Manager cannot manage the device. This can occur if 
the device cannot be pinged, if SNMP service is not turned on, or if the R/O 
community string provided is incorrect. SNMP may be blocked. 
•  Unsupported—The device is not supported by Operations Manager. IP phones 
discovered using a ping sweep will be placed into this category. 
 
The blue number in the Number of Devices column is a hyperlink that brings up device 
information.  
You can determine the reason why a device is unreachable on the 
View/Rediscover/Delete Devices page (Devices > Device Management > 
View/Rediscover/Delete). In the View/Rediscover/Delete Devices page, open the All 
Unreachable devices (or Unsupported) folder. Click on the device name/IP address (not 
the check box). The Data Collector Status Information section provides a detailed error 
code.