Cisco Cisco Prime Unified Operations Manager 9.0 White Paper

Page of 112
 
Operations Manager Deployment Best Practices 
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Page 86 of 112 
Use the tasklist command now available in Windows 2003. Performing the command
 
tasklist /v /fo CSV > somefile.csv 
produces information about processes, 
memory, etc. This information can be loaded into an Excel spreadsheet. 
 
7.7.1 Boot Up 
It takes several minutes for the Operations Manager server to fully restart after a server 
reboot. The complete boot-up sequence can be traced by going to Programs > 
Administrative Tools > Event Viewer
 and then double-clicking on the System folder.  
In the right pane, in the Event column, look for events with the ID 6009 followed by (in 
time sequence) a 6005. This sequence tells you that the system was restarted. These two 
events log the fact that the Windows event log was started up, followed by the Windows 
Release version, and so on. 
From this point on in the event log, you can trace the time sequence of when the various 
system services (such as DCOM, IpSec, TCPIP, telephony, CiscoWorks daemons, 
Tomcat, Apache, VisiBroker, DbEngines, and so on) were started.  
If the Operations Manager system does not seem to be working properly, it could be due 
to an improper shutdown, perhaps caused by an expected loss of power. Properly shut 
down and reboot the server before calling the Cisco TAC. A reboot clears up most of 
these problems. 
 
7.7.2 Device Management Operations 
The following script can be used from the Operations Manager Windows command 
prompt to completely delete the Operations Manager database and clean all devices out 
of the system. 
 
cd C:\Program Files\CSCOpx\objects\vhm\utilities 
perl "C:\Program Files\CSCOpx\objects\vhm\utilities\dbclean.pl" 
YES 
cisco 
net start crmdmgtd