Cisco CiscoWorks Voice Manager 3.2 Information Guide
Product End-of-Life Notice
© 2011 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
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End-of-Sale and End-of-Life Announcement for the
CiscoWorks Voice Manager
CiscoWorks Voice Manager
EOL7806
Cisco announces the end-of-sale and end-of-life dates for the CiscoWorks Voice Manager. The last day to
order the affected product(s) is February 15, 2012. Customers with active service contracts will continue to
receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL
bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s).
Table 2 lists the product part numbers affected by this announcement. For customers with active and paid
service and support contracts, support will be available until the termination date of the contract, even if
this date exceeds the Last Date of Support shown in Table 1.
Table 1.
End-of-Life Milestones and Dates for the CiscoWorks Voice Manager
Milestone
Definition
Date
End-of-Life
Announcement Date
Announcement Date
The date the document that announces the end-of-sale and end-of-life of a product is
distributed to the general public.
distributed to the general public.
August 17, 2011
End-of-Sale Date
The last date to order the product through Cisco point-of-sale mechanisms. The product is
no longer for sale after this date.
no longer for sale after this date.
February 15, 2012
Last Ship Date:
App. SW
App. SW
The last-possible ship date that can be requested of Cisco and/or its contract
manufacturers. Actual ship date is dependent on lead time.
manufacturers. Actual ship date is dependent on lead time.
May 15, 2012
End of SW Maintenance
Releases Date:
App. SW
Releases Date:
App. SW
The last date that Cisco Engineering may release any final software maintenance releases
or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or
test the product software.
or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or
test the product software.
February 14, 2013
End of New Service
Attachment Date:
App. SW
Attachment Date:
App. SW
For equipment and software that is not covered by a service-and-support contract, this is
the last date to order a new service-and-support contract or add the equipment and/or
software to an existing service-and-support contract.
the last date to order a new service-and-support contract or add the equipment and/or
software to an existing service-and-support contract.
February 14, 2013
End of Service Contract
Renewal Date:
App. SW
Renewal Date:
App. SW
The last date to extend or renew a service contract for the product.
May 13, 2014
Last Date of Support:
App. SW
App. SW
The last date to receive applicable service and support for the product as entitled by active
service contracts or by warranty terms and conditions. After this date, all support services
for the product are unavailable, and the product becomes obsolete.
service contracts or by warranty terms and conditions. After this date, all support services
for the product are unavailable, and the product becomes obsolete.
February 28, 2015
HW = Hardware
OS SW = Operating System Software
App. SW = Application Software
Table 2.
Product Part Numbers Affected by This Announcement
End-of-Sale Product Part Number
Product Description
CWVM-3.2-R-K9
CiscoWorks Voice Manager 3.2 for up to 500 voice ports
CWVM-3.2-RUP-K9
CiscoWorks Voice Manager 3.2 Upgrade to 500 voice ports
CWVM-3.2-UR-K9
CiscoWorks Voice Manager 3.2 Unrestricted
CWVM-3.2-URUP-K9
CiscoWorks Voice Manager 3.2 Upgrade to Unrestricted