Cisco Cisco Unified Contact Center Express 8.5(1) User Guide
Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
Tel: 408
526-4000
800 553-NETS (6387)
Fax: 408 527-0883
Cisco Agent Desktop—Browser Edition User
Guide
Guide
CAD 8.5 for Cisco Unified Contact Center Express Release 8.5
Cisco Unified Communications Manager Edition
November 2010
Cisco Unified Communications Manager Edition
November 2010