Cisco Cisco Unified Contact Center Express 9.0(1) Information Guide
with Cisco CallManager, complete these steps:
On the CRS server, launch a DOS window.
1.
Change the directory to
C:\Program
Files\Cisco\Desktop_Config\Desktop\Agentins
.
2.
Type jview CiscoJtapiVersion.
3.
Press Enter.
4.
This is the command sequence:
5.
In order to manually verify the JTAPI client version on the CRS server when communicating
with the Cisco Agent Desktop, complete these steps:
with the Cisco Agent Desktop, complete these steps:
On the CRS server, launch a DOS window.
1.
Change the directory to
C:\Program
Files\Cisco\Desktop\bin\CiscoJTAPIClient\lib
.
2.
Type jview CiscoJtapiVersion.
3.
Press Enter.
4.
This is the command sequence:
5.
Note: The CiscoJtapiVersion parameter for the jview command is case sensitive.
Related Information
How to Use the JTAPI Update Tool with Cisco IPCC Express
•
Technical Support − Cisco Systems
•
Contacts & Feedback | Help | Site Map
© 2012 − 2013 Cisco Systems, Inc. All rights reserved. Terms & Conditions | Privacy Statement | Cookie Policy | Trademarks of
Cisco Systems, Inc.
© 2012 − 2013 Cisco Systems, Inc. All rights reserved. Terms & Conditions | Privacy Statement | Cookie Policy | Trademarks of
Cisco Systems, Inc.
Updated: Aug 21, 2006
Document ID: 51443