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Cisco Cisco Unified Contact Center Express 9.0(1) Information Guide

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Mobile Supervisor Support FAQ
Document ID: 110562
Contents
Introduction
Does Cisco support the Cisco Mobile Supervisor applet from Apple?
Related Information
Introduction
This document describes Cisco's support for the Cisco Mobile Supervisor.
Refer to Cisco Technical Tips Conventions for more information on document conventions.
Q. Does Cisco support the Cisco Mobile Supervisor applet from Apple?
A. Cisco Mobile Supervisor is a free application available from the Apple App Store. It is an
extension to the Cisco Supervisor Desktop (CSD) on a mobile device and works with Unified
Contact Center Express (Unified CCX) release 5.0 and 7.0. This application reformats three
real−time Unified CCX reports for display on the iPhone3G and iPod touch devices.
Note: Cisco Mobile Supervisor is available to users for free on an "as is" basis. The Cisco
Mobile Supervisor is not a Cisco−supported application. Any definitive or existing
agreements for global support between Cisco Systems and any other company does not
include the Cisco Mobile Supervisor.
For a very limited best effort support, you can contact mobileSupervisor@external.cisco.com.
Related Information
Cisco Unified Contact Center Express− End−User Guides
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Voice and Unified Communications Product Support
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Technical Support & Documentation − Cisco Systems
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Updated: Jul 21, 2009
Document ID: 110562