Cisco Cisco Unified Contact Center Express 9.0(1) Troubleshooting Guide
Failure to Synchronize Directory Services in Cisco
Desktop Administrator − Reset Password
Desktop Administrator − Reset Password
Document ID: 63002
Contents
Introduction
Prerequisites
Requirements
Components Used
Conventions
Problem
Troubleshoot
Cisco Desktop Administrator Out of Synchronization
Problem
Solution
Problem
Solution
Related Information
Prerequisites
Requirements
Components Used
Conventions
Problem
Troubleshoot
Cisco Desktop Administrator Out of Synchronization
Problem
Solution
Problem
Solution
Related Information
Introduction
This document describes one reason why the Synchronizing Directory Services fails to run in the Cisco
Desktop Administrator and provides a solution in the Cisco Unified Contact Center Express environment.
Desktop Administrator and provides a solution in the Cisco Unified Contact Center Express environment.
Prerequisites
Requirements
Cisco recommends that you have knowledge of these topics:
Cisco Cisco Response Solutions (CRS)
•
Cisco CallManager
•
Microsoft Registry Editor (regedit32)
•
Components Used
The information in this document is based on these software and hardware versions:
Cisco CallManager version 3.x
•
Cisco CRS version 3.1(3) SR2
•
The information in this document was created from the devices in a specific lab environment. All of the
devices used in this document started with a cleared (default) configuration. If your network is live, make sure
that you understand the potential impact of any command.
devices used in this document started with a cleared (default) configuration. If your network is live, make sure
that you understand the potential impact of any command.
Conventions
Refer to Cisco Technical Tips Conventions for more information on document conventions.