Cisco CiscoWorks Voice Manager 3.2 Troubleshooting Guide

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CVM 2.02 − Call History Report Raw Data Format
Explained
Document ID: 13407
Contents
Introduction
 Prerequisites
      Requirements
      Components Used
      Conventions
 CVM Router File
      Header Record
      Router Record
 CVM Call History File
      Header Record
QoV Trap Record (optional)
Call History Data Records (optional)
      Telephony Call Leg Data
      VoIP Call Leg Data
      VoATM Call Leg Data
      VoFR Call Leg Data
      Disconnect Causes
 Related Information
Introduction
Cisco Voice Manager (CVM) 2.02 uses the TeleMate Quickview reporting package to process the raw data
format out of CVM and produce user−readable reports. This document explains the raw data format fields for
customers who wish to develop their own reporting tools. It describes the files that are output by CVM 2.02
when it polls routers for Call History Data.
Prerequisites
Requirements
There are no specific requirements for this document.
Components Used
The information in this document is based on CVM version 2.02.
The information in this document was created from the devices in a specific lab environment. All of the
devices used in this document started with a cleared (default) configuration. If your network is live, make sure
that you understand the potential impact of any command.