Cisco Cisco Unified Contact Center Express 10.5(1) User Guide

Integrated Browser

Button

Name

Shortcut

Description

Home

Alt+Home

Returns you to your predefined home

page.

—

New Tab

Ctrl+Shift+T

Opens a new tab.

—

New Window

Ctrl+N

Opens a new window (if enabled by

your administrator) or opens a new tab.

—

Next Tab

Ctrl+Shift+Tab

Takes you to the next tab.

—

Address

Alt+D

Selects the Address field (if configured

to be visible).

—

Browser

Ctrl+Shift+B

Selects the browser pane.

—

Toolbar

Alt+I

Selects the browser toolbar.

—

Work Sites

Alt+W

Selects the Work Sites field.

—

Specified Tab

Ctrl+Shift+<tab

number>

Takes you to the specified tab, where 0

is the first tab, 1 is the next tab, and so

on.

—

Shift+click

Opens a link in a new window.

—

Ctrl+click or

middle mouse

button

Opens a link in a new tab in the back-

ground.

—

Ctrl+Shift+click

Opens a link in a new tab in the fore-

ground.

Accessing Work Sites

The administrator can set up a list of frequently used websites. These “favorites” appear in the Work Sites

drop-down list. You can select a website from this list to access it quickly, without having to type in its web

address.