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Cisco Cisco Unified Contact Center Express 10.6(1) Troubleshooting Guide

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Collecting Log Files
March 13, 2015
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Collecting Log Files
Log files are generated when debugging log thresholds are configured (see 
). The generated log files are collected using the 
Real-Time Monitoring Tool (RTMT).
RTMT enables you to collect and view log files in several ways. These are:
■
Trace & Log Central. Enables you to collect log files and save them on your 
machine to view them at later time. 
■
SysLog Viewer. Enables you to view logs in RTMT.
In addition, RTMT performs performance monitoring. This enables you to check CPU, 
Memory, and Disk Usage. For more information, see the Cisco Unified Real-Time 
Monitoring Tool Administration Guide at: