3com 3C10602A Data Sheet
IP TELEPHONY
DATA SHEET
The 3Com
®
NBX
®
V3001R platform is designed to help
small- and medium-sized organizations move to a Voice
over Internet Protocol (VoIP) architecture, connecting
branch sites to corporate offices, as well as remote and
home office workers to their main office converged
network services. Its ease of use allows non-technical
personnel to make individual or system-wide changes
with the click of a mouse. Scalable up to 1,500 devices
and able to support standards-based protocols such as
Session Initiation Protocol (SIP), the platform protects
investments by meeting current and future business
telephony needs.
over Internet Protocol (VoIP) architecture, connecting
branch sites to corporate offices, as well as remote and
home office workers to their main office converged
network services. Its ease of use allows non-technical
personnel to make individual or system-wide changes
with the click of a mouse. Scalable up to 1,500 devices
and able to support standards-based protocols such as
Session Initiation Protocol (SIP), the platform protects
investments by meeting current and future business
telephony needs.
To increase productivity and reduce operating costs,
the solution also features a range of integrated
applications, including voice messaging that provides
a voice mailbox with auto-setup for every user, call
center software that enhances the efficiency of
agents in a queue, as well as easy to configure hunt
groups, auto-attendant, supervisory monitoring and
call reporting. E-mail integration, supported on any
IMAP4-compliant e-mail system, lets users share
a common inbox for e-mail and voice messages.
Plus, V3001R solutions enable centrally managed IP
telephony services via the web-based 3Com NBX
NetSet™ management application.
the solution also features a range of integrated
applications, including voice messaging that provides
a voice mailbox with auto-setup for every user, call
center software that enhances the efficiency of
agents in a queue, as well as easy to configure hunt
groups, auto-attendant, supervisory monitoring and
call reporting. E-mail integration, supported on any
IMAP4-compliant e-mail system, lets users share
a common inbox for e-mail and voice messages.
Plus, V3001R solutions enable centrally managed IP
telephony services via the web-based 3Com NBX
NetSet™ management application.
KEY BENEFITS
PROTECT INVESTMENT WITH MULTIPLE
PROTOCOL SUPPORT
PROTOCOL SUPPORT
NBX V3001R platforms can operate in either Standard
NBX mode or SIP mode. Standard NBX mode utilizes
the traditional protocol on which six generations of
NBX solutions have been built since 1998, while SIP
mode enables communication with SIP-based
applications, endpoints and third-party devices to
maximize functionality and return on investment (ROI).
NBX mode or SIP mode. Standard NBX mode utilizes
the traditional protocol on which six generations of
NBX solutions have been built since 1998, while SIP
mode enables communication with SIP-based
applications, endpoints and third-party devices to
maximize functionality and return on investment (ROI).
ENSURE BUSINESS CONTINUITY
The “R” in the platform’s name represents “Redundancy”
and highlights an architecture built to maximize opera-
tional uptime. Dual power supplies are standard, and
optional redundant hard drives (RAID level 1) allow
information to be automatically written to an alterna-
tive hard disk to ensure continued delivery of business-
critical voice services should a component fail.
and highlights an architecture built to maximize opera-
tional uptime. Dual power supplies are standard, and
optional redundant hard drives (RAID level 1) allow
information to be automatically written to an alterna-
tive hard disk to ensure continued delivery of business-
critical voice services should a component fail.
INCREASE PRODUCTIVITY WITH BUILT-IN NBX
AUTOMATIC CALL DISTRIBUTION (ACD)
AUTOMATIC CALL DISTRIBUTION (ACD)
Call center hotline, help desk and telesales staff
can work more efficiently with the NBX ACD software
included in the V3100R platform. Two agent licenses
are packaged with each V3100R platform; additional
licenses are available with key-code activation. Voice
monitoring and screen displays of vital statistics via
PC-based software give supervisors up-to-the-minute,
real-time call center performance data.
can work more efficiently with the NBX ACD software
included in the V3100R platform. Two agent licenses
are packaged with each V3100R platform; additional
licenses are available with key-code activation. Voice
monitoring and screen displays of vital statistics via
PC-based software give supervisors up-to-the-minute,
real-time call center performance data.
EASE DEPLOYMENT OF IP TELEPHONY SERVICES
Standards-based design, including support for switched
IEEE 802.3af Power over Ethernet (PoE), facilitates
seamless integration with existing network equipment.
The web-based NBX NetSet management utility, hosted
on the NBX platform, enables intuitive system configu-
ration that lets organizations avoid the need to train
personnel in using command line interfaces and new
programming languages.
IEEE 802.3af Power over Ethernet (PoE), facilitates
seamless integration with existing network equipment.
The web-based NBX NetSet management utility, hosted
on the NBX platform, enables intuitive system configu-
ration that lets organizations avoid the need to train
personnel in using command line interfaces and new
programming languages.
MATCH IP PHONES TO BUSINESS NEEDS
Organizations can leverage existing infrastructure
investments with a range of IP phone options—
10/100/1000 Mbps Ethernet/IP phones, soft-phones,
receptionist consoles and cordless phones—all with
robust feature-sets.
investments with a range of IP phone options—
10/100/1000 Mbps Ethernet/IP phones, soft-phones,
receptionist consoles and cordless phones—all with
robust feature-sets.
Standards-based 3Com NBX V3001R platforms offer dual redundant power
supplies (standard) and hard drives (optional) to help ensure business continuity.
supplies (standard) and hard drives (optional) to help ensure business continuity.
A full-featured, easy-to-use solution
designed to maximize the uptime of
IP telephony services
designed to maximize the uptime of
IP telephony services
OVERVIEW
3COM NBX V3001R
PLATFORM
PLATFORM