Cisco Cisco Unified Contact Center Express 11.0(1) Technical Manual
Cisco Systems, Inc.
www.cisco.com
1
Cisco Jabber Guest Configuration
First Published: September 10, 2015
Introduction
This page provides configuration information for Cisco Jabber Guest (Jabber Guest) in a Cisco Unified Contact Center
Express (Unified CCX) environment.
Express (Unified CCX) environment.
The intended audience should be able to perform system-level configuration of Cisco Collaboration components and
deployments and be familiar with Cisco Collaboration products.
deployments and be familiar with Cisco Collaboration products.
The configuration information is based primarily on system testing performed during Cisco Collaboration Systems
Release 11.0(1).
Release 11.0(1).
This topic does not contain detailed step-by-step procedures. For detailed information about installing, configuring, and
administering products, see related product documentation.
administering products, see related product documentation.
Design
For information on design considerations and guidelines for deploying Unified CCX:
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For Information on design considerations and guidelines for deploying Jabber Guest:
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Topologies
This section provides information about the Jabber Guest deployment in a Unified CCX environment.
For information on specific deployments and sites where Jabber Guest testing was performed, see
Figure 1. Collaboration Systems Release 11.0(1): Unified CCX Test Architecture