Cisco Cisco Unified Contact Center Express 11.0(1) Technical Manual

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Cisco Systems, Inc.
      
www.cisco.com
 
Cisco Jabber Guest Configuration 
First Published: September 10, 2015 
Introduction  
This page provides configuration information for Cisco Jabber Guest (Jabber Guest) in a Cisco Unified Contact Center 
Express (Unified CCX) environment. 
The intended audience should be able to perform system-level configuration of Cisco Collaboration components and 
deployments and be familiar with Cisco Collaboration products.  
The configuration information is based primarily on system testing performed during Cisco Collaboration Systems 
Release 11.0(1).  
This topic does not contain detailed step-by-step procedures. For detailed information about installing, configuring, and 
administering products, see related product documentation.  
Design
 
 
For information on design considerations and guidelines for deploying Unified CCX:  
■  
For Information on design considerations and guidelines for deploying Jabber Guest:  
■  
   
Topologies 
This section provides information about the Jabber Guest deployment in a Unified CCX environment.  
For information on specific deployments and sites where Jabber Guest testing was performed, see 
. 
Figure 1. Collaboration Systems Release 11.0(1): Unified CCX Test Architecture