Cisco Cisco Unified CallConnector for Microsoft Windows Bulletins
Announcement
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Cisco Unified CallConnector Suite Release 2.1 Now Orderable for Cisco Unified
Communications Manager Express
Communications Manager Express
For businesses with up to 450 phones that want to streamline the communications experience
for Cisco® Unified Communications Manager Express, all components of the Cisco Unified
CallConnector Suite are orderable and available in all theaters. Cisco Unified CallConnector
(UCC) Suite Release 2.1 delivers productivity improvements by providing quick and easy access
to unified communications from a desktop PC with Cisco IP phone integration. The Unified
CallConnector Suite includes Unified CallConnector Operator, a console for displaying incoming
call queues, searchable directories, and telephone status for main answering positions; the
Unified CallConnector Personal Client for click-to-dial and screen pops; and Unified
CallConnector Server and Advanced Client for presence, visual voicemail and call control, instant
messaging with federation, and Outlook integration. The Unified CallConnector Suite is fully
integrated with Cisco Unified Communications Manager Express and is easy to use. Cisco
SMARTnet is available, for peace-of-mind support.
The Cisco Unified CallConnector Suite of applications includes:
Cisco Unified CallConnector Operator, version 2.1: A feature-rich desktop operator console that
allows a single plus backup standalone client and supports multiple positions with Unified
CallConnector Server. UCC Operator is a Windows application that displays incoming call queues
and provides searchable directories and telephone status for main answering positions
(Figure 1).