Cisco Cisco Prime Collaboration Assurance 11.5 White Paper
© 2016 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
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UC cluster components search and status capability: The search and status feature offers focused and
granular monitoring capabilities for key components of a unified communications cluster.
As with the RTMT’s device search and status feature, the user can define search criteria to select specific
cluster components, such as phones, H.323 gateways, computer telephony integration (CTI) devices,
voicemail devices, media resources, Session Initiation Protocol (SIP) trunks, or hunt lists that are
associated with a Cisco Unified Communications Manager cluster. The user can filter the criteria further to
show, for example, all Cisco Unified IP Phone 9971 phones registered with UCM-1 that have failed firmware
downloads. Once the search is defined and named, the user can save it for future use and can display the
results on screen to monitor status updates (Figure 4).
Figure 4. Cisco Prime Collaboration Search Results
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Call path trace and analysis: Users can identify devices causing call failures and reduce MTTR using a
graphical depiction of detailed call log information within the cluster.
What Is Cisco Prime Collaboration Assurance Advanced?
The Advanced offer is a full-featured real-time monitoring and diagnostics system for voice and video network
assurance.
For more details on Cisco Prime Collaboration Assurance Advanced, please refer to the product data sheet at
Key Features of Cisco Prime Collaboration Assurance Advanced
This section elaborates on the key Assurance Advanced features summarized in Table 2.
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Scale: A single instance or installation of Cisco Prime Collaboration Assurance Advanced scales to support
multiple Cisco Unified Communications Manager and VCS clusters.
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Multilevel and multidevice RBAC: Administrators can control management user activity based on user
role, avoiding unauthorized operations. Administrators also can provide granular control for management
users handling assurance functions for specific sets of devices or endpoints.
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Autodiscovery: The Ad
vanced offer simplifies the administrator’s task of inventory collection using
automatic discovery. Based on publisher and device credential profile information input by an administrator,
it discovers the entire Cisco Unified Communications environment, including endpoints, unified
communications applications, and gateways. The autodiscovery mechanism also can discover video
deployment components such as VCS and its associated endpoints. In addition, the Advanced offer
provides Cisco Discovery Protocol and Address Resolution Protocol (ARP)-based discovery mechanisms to
discover network infrastructure that includes gateways, Cisco Unified Border Elements, and switches.
The Advanced offer not only automatically discovers collaboration network inventory, but also automatically
models the collaboration network. An operator can visualize the collaboration deployment and status of the
components using the Topology View dashboard.