Cisco Cisco Prime Collaboration Assurance 11.5 White Paper
© 2016 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
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Table 2.
Cisco Prime Collaboration Assurance: Standard and Advanced Features
Standard and Advanced Features
Standard
Advanced
Web-enabled single interface for fault and performance monitoring of core Cisco Unified Communications
Manager and Cisco TelePresence systems.
Manager and Cisco TelePresence systems.
Yes
Yes
“At-a-glance” predefined and customizable performance dashboards to monitor short-term
performance metric trends.
performance metric trends.
Yes
Yes
Real-time alarm browser to display faults and allow administrators to take action to troubleshoot or escalate
the problem.
the problem.
Yes
Yes
UC cluster components search and status capability: Quick search for unified communications (UC)
cluster-associated inventory (phones, trunks, and more) and ability to view a real-time status dashboard.
cluster-associated inventory (phones, trunks, and more) and ability to view a real-time status dashboard.
Yes
Yes
Simplified, customizable events based on performance thresholds allow administrators to add new
threshold-based alerts for selective and focused monitoring from a single screen.
threshold-based alerts for selective and focused monitoring from a single screen.
Yes
Yes
Call path trace and analysis allows administrators to easily identify network devices causing call failures
and reduce mean time to repair (MTTR).
and reduce mean time to repair (MTTR).
Yes
Yes
Email notification enables on-demand and automated escalations for alerts.
Yes
Yes
Support for single cluster of Cisco Unified Communications Manager and core Cisco TelePresence
components such as Cisco TelePresence Server, Video Communication Server (VCS), Multipoint Control
Unit (MCU), and Conductor.
components such as Cisco TelePresence Server, Video Communication Server (VCS), Multipoint Control
Unit (MCU), and Conductor.
Yes
Yes
Scale: Multicluster support for Cisco Unified Communications and Cisco TelePresence deployments.
No
Yes
Multilevel and multidevice role-based access control (RBAC) to control user activity based on role and
specific sets of devices or endpoints.
specific sets of devices or endpoints.
No
Yes
Autodiscovery of the entire Cisco Unified Communications and Cisco TelePresence environment, including
endpoints, UC applications, Cisco Unified Border Elements, gateways, switches, and more. The solution
automatically models the Cisco collaboration network and presents it using topology views for visualizing
deployment and status.
endpoints, UC applications, Cisco Unified Border Elements, gateways, switches, and more. The solution
automatically models the Cisco collaboration network and presents it using topology views for visualizing
deployment and status.
No
Yes
At-a-glance health dashboards with built-in root-cause identification best practices, including
diagnostic views and troubleshooting drill down for issue isolation and troubleshooting.
diagnostic views and troubleshooting drill down for issue isolation and troubleshooting.
No
Yes
Audio and video session trace, session quality monitoring, and reports: Monitors the quality of every
audio and video call and traces video and audio calls. Provides intuitive reports for call traffic categorization
and analysis.
audio and video call and traces video and audio calls. Provides intuitive reports for call traffic categorization
and analysis.
No
Yes
Audio call quality monitoring and reports: Analyzes every audio call and its quality to detect service
degradation. Provides a location-by-location service impact report.
degradation. Provides a location-by-location service impact report.
No
Yes
Video session monitoring: Automatically detects video sessions and session topology. Users can also
analyze video call service degradation issues using quality of service (QoS) metrics from Cisco Unified
Communications Manager call detail records (CDRs).
analyze video call service degradation issues using quality of service (QoS) metrics from Cisco Unified
Communications Manager call detail records (CDRs).
No
Yes
Infrastructure synthetic tests: Scheduled pretesting of key components and circuits using end-to-end site
connectivity tests, unified communications application feature tests, and WAN link performance tests.
connectivity tests, unified communications application feature tests, and WAN link performance tests.
No
Yes
Video precall synthetic test: Enables administrators to make a video test call to help ensure the quality of
the session before the actual end user makes the call and to detect any issues before important executive
sessions begin.
the session before the actual end user makes the call and to detect any issues before important executive
sessions begin.
No
Yes
Event correlation streamlines dependent events into fewer alarms.
No
Yes
User 360-degree and device 360-degree views provide complete information about an end user or an
infrastructure device.
infrastructure device.
No
Yes
Group customization allows administrators to create new endpoint device groups for focused monitoring
needs.
needs.
No
Yes
Trunk group customization allows users to create a trunk group to measure aggregate utilization
percentage.
percentage.
No
Yes
Multicustomer support allows users to manage multiple Cisco Unified Communications deployments with
a single instance of Cisco Prime Collaboration Assurance.
a single instance of Cisco Prime Collaboration Assurance.
No
Yes
Operational support system (OSS) integration: Northbound alarms in Simple Network Management
Protocol (SNMP) trap and syslog format allow easy integration with existing OSSs.
Protocol (SNMP) trap and syslog format allow easy integration with existing OSSs.
No
Yes