Cisco Cisco Unified Contact Center Enterprise 8.0(1) Leaflet
Glossary
GL-8
Cisco Unified Contact Center Enterprise 8.0 SRND
UI
User interface
URL
Uniform resource locator
V
V3PN
Cisco Voice and Video Enabled Virtual Private Network
VLAN
Virtual local area network
VMS
CiscoWorks VPN/Security Management Solution
VoIP
Voice over IP
VPN
Virtual private network
VPNSM
Virtual Private Network Services Module
VRU
Voice response unit
VSPAN
Virtual LAN switched port analyzer
VXML
Voice XML (Extensible Markup Language)
W
WAN
Wide area network
WUS
Microsoft Windows Update Services
X
XML
Extensible markup language