Manualsbrain.com
  1. Manuals
  2. Brands
  3. Cisco
  4. Cisco Unified Contact Center Management Portal 8.5(2)
  5. Leaflet

Cisco Cisco Unified Contact Center Management Portal 8.5(2) Leaflet

Download
Page of 398
10-11
Cisco Unified Contact Center Enterprise 8.0 SRND
Chapter 10      Sizing Unified CCE Components and Servers
18
6,814
1,562
1300
1000
5
19
6,666
1,528
1300
1000
5
20
6,518
1,495
1300
1000
5
21
6,370
1,461
1300
1000
5
22
6,222
1,427
1300
1000
5
23
6,073
1,394
1300
1000
5
24
5,925
1,360
1300
1000
5
25
5,777
1,326
1300
1000
5
26
5,629
1,293
1300
1000
5
27
5,481
1,259
1300
1000
5
28
5,332
1,225
1300
1000
5
29
5,184
1,192
1300
1000
5
30
5,036
1,158
1300
1000
5
31
4,888
1,124
1300
1000
5
32
4,740
1,090
1300
1000
5
33
4,591
1,057
1300
1000
5
34
4,443
1,023
1300
1000
5
35
4,295
989
1300
1000
5
36
4,147
956
1300
1000
5
37
3,999
922
1300
1000
5
38
3,850
888
1300
1000
5
39
3,702
855
1300
1000
5
40
3,554
821
1300
1000
5
41
3,406
787
1300
1000
5
42
3,258
754
1300
1000
5
43
3,109
720
1300
1000
5
44
2,961
686
1300
1000
5
45
2,813
652
1300
1000
5
46
2,665
619
1300
1000
5
47
2,517
585
1300
1000
5
48
2,368
551
1300
1000
5
49
2,220
518
1300
1000
5
50
2,072
484
1300
1000
5
Table 10-2
Sizing Effects Due to Number of Skill Groups per Agent (continued)
System
Generic PG Limits
Avg SG/Agent
Max Agent 
Per System
Max Agent 
Per PG
Max Skill 
Groups Per PG
Max VRU 
Ports Per PG
Max VRU PIMs 
Per PG