Cisco Cisco Prime Collaboration Assurance 11.5 White Paper

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Contents

Scope ........................................................................................................................................................................ 4

Introduction .............................................................................................................................................................. 4

Small, Medium, Large, and Very Large Enterprises .............................................................................................. 8

Voice and Video Infrastructure .............................................................................................................................. 9

Installation .............................................................................................................................................................. 10

Prerequisites ....................................................................................................................................................... 10

Server Requirement ....................................................................................................................................... 11

Client Requirement ......................................................................................................................................... 11

Preparing for Installation ..................................................................................................................................... 11

Checking Port Availability ............................................................................................................................... 12

Upgrading Deployments ................................................................................................................................. 12

Licensing the Product ......................................................................................................................................... 12

Preparing the Network ........................................................................................................................................... 13

Required Device Protocols and Software Versions ............................................................................................. 13

Verifying Credentials ........................................................................................................................................... 13

Preparing Call Scheduling and Calendaring for Cisco Prime Collaboration Assurance ...................................... 14

Preparing Cisco TelePresence Management Suite ........................................................................................ 14

Enable HTTP ............................................................................................................................................. 14

Enable SNMP ............................................................................................................................................ 14

Preparing Cisco TelePresence Manager ........................................................................................................ 16

Enable HTTP ............................................................................................................................................. 17

Enable SNMP ............................................................................................................................................ 17

Preparing Multipoint Bridges and Switches for Conferencing ............................................................................. 17

Preparing MCUs for Cisco Prime Collaboration Assurance ........................................................................... 18

Enable HTTP ............................................................................................................................................. 18

Enable SNMP ............................................................................................................................................ 18

Preparing Cisco TelePresence Multipoint Switch for Cisco Prime Collaboration ........................................... 18

Enable HTTP ............................................................................................................................................. 18

Enable SNMP ............................................................................................................................................ 18

Preparing the Cisco TelePresence Server (Appliance and Blade) ................................................................. 19

Enable HTTP ............................................................................................................................................. 19

Enable SNMP ............................................................................................................................................ 19

Preparing Call Controllers and Processors for Cisco Prime Collaboration Assurance ........................................ 19

Preparing Cisco Unified Communications Manager ....................................................................................... 19

Enable HTTP ............................................................................................................................................. 19

Enable SNMP ............................................................................................................................................ 21

Enable JTAPI ............................................................................................................................................. 22

Configuring Syslog on Cisco Unified Communications Manager ............................................................... 24

Configure Cisco Unified Communications Manager to Send Call Records to Cisco Prime Collaboration . 25

Preparing Cisco TelePresence Video Communication Server ....................................................................... 26

Enable HTTP ............................................................................................................................................. 26

Enable SNMP ............................................................................................................................................ 27

Preparing Video Endpoints ................................................................................................................................. 27

Cisco TelePresence Server Video Endpoints ................................................................................................. 27

Enable HTTP ............................................................................................................................................. 27

Enable SNMP ............................................................................................................................................ 27

Enable CLI Access .................................................................................................................................... 28

Cisco TelePresence C and EX Series Video Endpoints ................................................................................. 28

Enable HTTP ............................................................................................................................................. 28

Enable SNMP ............................................................................................................................................ 29

Enable CLI Access .................................................................................................................................... 29

Preparing Network Devices ................................................................................................................................. 30

Nonmedianet Routers and Switches .............................................................................................................. 30

Medianet-Capable Routers and Switches ...................................................................................................... 30