Cisco Cisco Unified Contact Center Enterprise 8.0(1) Reference Guide

Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408

526-4000

800 553-NETS (6387)

Fax: 408

527-0883

CTI Server Message Reference Guide
(Protocol Version 14) for Cisco Unified
ICM/Contact Center Enterprise & Hosted

Release 8.0(1)

Febrauary 2010

Customer Order Number: