Cisco Cisco Computer Telephony Integration Option 9.0 Reference Guide
5-6
CTI Server Message Reference Guide (Protocol Version 14) for Cisco Unified ICM/Contact Center Enterprise & Hosted
Release 8.0(1)
Chapter 5 Application Level Interfaces
Client Events Service
END_CALL_EVENT
The CTI Server sends an END_CALL_EVENT message to the CTI client when the association between
a call and the CTI client is dissolved. This message does not necessarily indicate that the subject call has
been terminated; it indicates only that the CTI client is no longer responsible for processing the call and
will be receiving no further call event messages for the call.
a call and the CTI client is dissolved. This message does not necessarily indicate that the subject call has
been terminated; it indicates only that the CTI client is no longer responsible for processing the call and
will be receiving no further call event messages for the call.