Cisco Cisco Computer Telephony Integration OS 8.5 Reference Guide

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CTI Server Message Reference Guide (Protocol Version 14) for Cisco Unified ICM/Contact Center Enterprise & Hosted
Release 8.0(1)
Chapter 5      Application Level Interfaces
Miscellaneous Service
The CTIServer forwards the STOP_RECORDING_REQ message to the server application with session 
SessionID if non-zero, or if SessionID is zero to one or more server applications that have registered the 
“Cisco:CallRecording” service. The recording server will return the STOP_RECORDING_CONF 
message when call recording has been terminated. Upon receipt of the STOP_RECORDING_CONF, the 
CTI Server forwards the response to the requesting CTI Client:
Floating Part
Field Name
Value
Data Type
Max. 
Size
ConnectionDevice 
ID 
The identifier of the connection between the call and the 
device.
STRING
64
ClientID (server 
only)
The ClientID of the CTI client making this request, 
provided by CTIServer when this message is sent to a 
server application.
STRING
64
ClientAddress 
(server only)
The IP address of the CTI making this request, provided by 
CTIServer when this message is sent to a server 
application.
STRING
16
AgentExtension
The agent’s ACD teleset extension. For requesting clients 
with ALL EVENTS or PERIPHERAL MONITOR service, 
at least one of AgentExtension, AgentID, or 
AgentInstrument must be provided.
STRING
16
AgentID
The agent’s ACD login ID. For requesting clients with ALL 
EVENTS or PERIPHERAL MONITOR service, at least 
one of AgentExtension, AgentID, or AgentInstrument must 
be provided.
STRING
12
AgentInstrument
The agent’s ACD instrument number. For requesting 
clients with ALL EVENTS or PERIPHERAL MONITOR 
service, at least one of AgentExtension, AgentID, or 
AgentInstrument must be provided.
STRING
64
ClientAddressIPV6 
(not supported by 
Unified ICM)
The IP Address of the CTI client. Where supported this 
may replace ClientAddress; one but not both must be 
present.
STRING
16
Maximum message size (including header)
318
Table 5-82
STOP_RECORDING_REQ Message Format (continued)
Table 5-83
STOP_RECORDING_CONF Message Format 
Fixed Part
Field Name
Value
Data Type
Byte 
Size
MessageHeader
Standard message header. MessageType= 150.
MHDR
8
InvokeID
Set to the same value as the InvokeID from the 
corresponding request message.
UINT
4
Floating Part
Field Name
Value
Data Type
Max. 
Size