Cisco Cisco Computer Telephony Integration OS 8.5 Reference Guide
6-26
CTI Server Message Reference Guide (Protocol Version 14) for Cisco Unified ICM/Contact Center Enterprise & Hosted
Release 8.0(1)
Chapter 6 Constants and Status Codes
EventCause Values
CECX_ABAND_RING
1003
CECX_ABAND_DELAY
1004
CECX_ABAND_INTERFLOW
1005
CECX_ABAND_AGENT_TERMINAL
1006
CECX_SHORT
1007
CECX_BUSY
1008
CECX_FORCED_BUSY
1009
CECX_DROP_NO_ANSWER
1010
CECX_DROP_BUSY
1011
CECX_DROP_REORDER
1012
CECX_DROP_HANDLED_PRIMARY_ROUTE
1013
CECX_DROP_HANDLED_OTHER
1014
CECX_REDIRECTED
1015
CECX_CUT_THROUGH
1016
CECX_INTRAFLOW
1017
CECX_INTERFLOW
1018
CECX_RING_NO_ANSWER
1019
CECX_INTERCEPT_REORDER
1020
CECX_INTERCEPT_DENIAL
1021
CECX_TIME_OUT
1022
CECX_VOICE_ENERGY
1023
CECX_NONCLASSIFIED_ENERGY_DETECT
1024
CECX_NO_CUT_THROUGH
1025
CECX_UABORT
1026
CECX_FAILED_SOFTWARE
1027
CECX_BLIND_TRANSFER
1028
CECX_ANNOUNCED_TRANSFER
1029
CECX_CONFERENCED
1030
CECX_DUPLICATE_TRANSFER
1031
CECX_UNMONITORED_DEVICE
1032
CECX_ANSWERING_MACHINE
1033
CECX_NETWORK_BLIND_TRANSFER
1034
CECX_TASK_ABANDONED_IN_ROUTER
1035
CECX_TASK_ABANDONED_BEFORE_OFFERED
1036
CECX_TASK_ABANDONED_WHILE_OFFERED
1037
CECX_NORMAL_END_TASK
1038
Table 6-10
Extended Call Cleared Event Causes (continued)
EventCause
Value