Cisco Cisco Unified Contact Center Enterprise 8.5(3) Troubleshooting Guide
VMware Deployment Checklist for UCCE
Document ID: 116092
Contributed by Steve Hartman and Joe Snyder, Cisco TAC Engineers.
May 16, 2013
May 16, 2013
Contents
Introduction
Prerequisites
Requirements
Components Used
Conventions
UCS Level
Drivers, Firmware, and BIOS
VMware Level
Disable Interrupt Remapping
Disable LRO Settings in ESXi
Virtual Machine Level
Disable TCP Chimney, TCP Offload Engine, NetDMA, RSS, and IPv6 on All VMs
Windows 2003, 2008, and 2008R2 Servers
Windows 2008 and 2008R
Related Information
Prerequisites
Requirements
Components Used
Conventions
UCS Level
Drivers, Firmware, and BIOS
VMware Level
Disable Interrupt Remapping
Disable LRO Settings in ESXi
Virtual Machine Level
Disable TCP Chimney, TCP Offload Engine, NetDMA, RSS, and IPv6 on All VMs
Windows 2003, 2008, and 2008R2 Servers
Windows 2008 and 2008R
Related Information
Introduction
This document outlines the checklist for VMware deployment on Cisco Unified Contact Center Enterprise
(UCCE) and the steps to take in order to disable or enable specific settings at these levels:
(UCCE) and the steps to take in order to disable or enable specific settings at these levels:
UCS
•
VMware
•
Virtual Machine
•
Prerequisites
Requirements
Cisco recommends that you have knowledge of these topics:
Cisco Unified Computer System (UCS), Cisco Integrated Management Controller (CIMC), and Cisco
UCS Manager
UCS Manager
•
ESXi and VMware
•
Microsoft Windows Operating Systems
•
Cisco Unified Contact Center Enterprise (UCCE)
•
Unified communications
•
Components Used
This document is not restricted to specific software and hardware versions.