Cisco Cisco Prime Collaboration 10.6 User Guide
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Note: The order will inherit the attribute settings of the Service Area specified in the order detail. The attributes
can be specified in the order itself, overriding the Service Area settings for that one step.
can be specified in the order itself, overriding the Service Area settings for that one step.
Add Order
If you are sending a single order request to order multiple products (for example, Phone-Line, Phone-
LineOnSharedPhone, EM_Access-EM_Line, Line-Voicemail-Email, and so on) that have a dependency, you must
use sequenceNumber and assocWith.
If you are using the assocWith attribute, other attributes, such as SelectedPhone for Line product, targetphone for
LineOnSharedPhone product, SelectedLine for Voicemail product, or SelectedVoicemail for Email product, must
not be specified.
Cancel Order
You must specify only the key attributes of the products to be canceled. Do not specify assocWith. You must
include sequenceNumber.
Change Order
The product’s key attributes must be specified along with the attributes that you want to change.
• To unset a product attribute that has no subattribute, in the change order request, use the product
attribute along with its empty value.
To unset a product attribute with subattributes, if you want to unset the entire provisioning attribute along with all of
its subattributes, specify the parent attribute with an empty value.
If you want to unset one of the subattributes, specify only the subattributes that you want to keep in the change
request.
The following example illustrates how to unset these complex provisioning attributes. This example consists of the
portion of the speeddialinfo attribute with its subattributes in an Add Phone Order request:
<ord:attributeID>speeddialinfo</ord:attributeID>
<ord:subAttribute>
<ord:item>
<ord:attributeID>speeddialinfo_index</ord:attributeID>
<ord:attributeValue>
<v1:item>1</v1:item>
</ord:attributeValue>
</ord:item>
<ord:item>
<ord:attributeID>speeddialinfo_DirectoryNumber</ord:attributeID>
<ord:attributeValue>
<v1:item>10001</v1:item>
</ord:attributeValue>
</ord:item>
<ord:item>
<ord:attributeID>speeddialinfo_label</ord:attributeID>
<ord:attributeValue>