Cisco Cisco Prime Collaboration 11.0 Release Notes
Cisco Systems, Inc.
www.cisco.com
www.cisco.com
Release Notes for Cisco Prime Collaboration
Assurance and Analytics 11.0
Assurance and Analytics 11.0
Revised Date: 14 September, 2015
Cisco Prime Collaboration Assurance provides management for Cisco voice and video collaboration
systems through a single, consolidated view. This includes continuous, real-time monitoring and
advanced troubleshooting tools for Cisco Collaboration applications and endpoints, such as Cisco
Unified CM, Cisco VCS, Cisco Contact Center, Cisco TelePresence and so on.
systems through a single, consolidated view. This includes continuous, real-time monitoring and
advanced troubleshooting tools for Cisco Collaboration applications and endpoints, such as Cisco
Unified CM, Cisco VCS, Cisco Contact Center, Cisco TelePresence and so on.
As an add-on to the Assurance module, Cisco Prime Collaboration Contact Center Assurance offers
monitoring and diagnostics for the Cisco Unified Contact Center Enterprise deployment.
monitoring and diagnostics for the Cisco Unified Contact Center Enterprise deployment.
The Analytics provides historical reporting of Key Performance Indicators (KPIs) and helps to analyze
trends for capacity planning, resource optimization, and quality of service. It also helps to track
collaboration technology adoption rates in the network and provides metrics to help analyze how users
are actually using the collaboration endpoints daily.
trends for capacity planning, resource optimization, and quality of service. It also helps to track
collaboration technology adoption rates in the network and provides metrics to help analyze how users
are actually using the collaboration endpoints daily.
See
for further details.
To install or upgrade to Cisco Prime Collaboration Assurance 11.0, see the
You can download the image from the Cisco Prime Collaboration
Contents
These release notes contain the following sections:
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