Cisco Cisco Unified Contact Center Enterprise 9.0(1)

Serviceability Best Practices Guide for Cisco Unified
ICM/Unified CCE & Unified CCH

Release 9.0

Last Updated: August 30, 2012

Corporate Headquarters

Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA

Tel: 408 526-4000

800 553-NETS (6387)

Fax: 408 526-4100