Cisco Cisco IP Contact Center Release 4.6.1

Bulk Configuration Tools

Use the Configuration Manager's Bulk Configuration tools to configure multiple records at a
time. For information on how to use these tools, see Chapter 4, "

The Bulk Configuration tools enable you to bulk configure the following individual database
table records.

The tools are named for the records they manage:

•

Agents

•

Call types

•

Dialed number plans

•

Dialed numbers

•

Device targets

•

Labels

•

Network trunk groups

•

Network VRU scripts

•

Peripheral targets

•

Person bulk tool

•

Regions

•

Region prefixes

•

Routes

•

Trunks

•

Trunk groups

•

Scheduled targets

•

Services

•

Skill groups

•

VRU port maps

Note: Refer to each tool's online help for detailed information.

Configuration Guide for Cisco Unified ICM/Contact Center Enterprise and Hosted Release 8.0(2)