Cisco Cisco IP Contact Center Release 4.6.1

To change the order of the columns to export, select one of them and move it within the list by
clicking Up or Down.

Click File and specify the file name and directory to which to save the data.

Click OK.

Applying Security Settings to Multiple Records

For the Security button (in the Explorer and Bulk tools) or tab (in the List tools) to be visible
and enabled:

•

The Unified ICM Partition installation setup option must be installed on your Unified ICME
system.

Note: As of Unified ICME Release 8.0(1), Partitioning is no longer supported except on
systems that already have Partitioning installed.

•

You must have maintenance access to the selected database record(s) and to the system class.

How to View or Apply Security Settings

To view or apply security settings:

Follow the steps for viewing the item whose security setting you want to see or apply. (See the
online help if you have questions.)

The selected item's configuration information displays.

Select the item(s) whose security settings you want to view or edit.

Note: You can apply security setting to more than one record at a time only in the Bulk
Configuration tool. In this tool's window, if there are security settings on the selected records
and they are mixed (different records having different settings), no security data is displayed.
If you want to apply one setting to records with mixed settings, select Override existing settings.

Click Security. The Security dialog displays.

View and/or make the security settings.

To view or make the security settings:

•

To remove access to the records: In the User Access display area of the Security dialog, select
the user or group to remove and click Remove.

Configuration Guide for Cisco Unified ICM/Contact Center Enterprise and Hosted Release 8.0(2)