Cisco Cisco IP Contact Center Release 4.6.1

Additional information about the routing client.

A name used to associate routing clients across instances.

The same string value for the routing client on the NAM and the corresponding
routing client on the CICM (applies only for a network ICM). For information
on the Network routing client field, refer to the Multiple-NAM Setup and
Configuration Guide for Cisco Unified ICM Hosted.

(selection list) The media routing domain associated with the routing client.

How to Modify a NIC and or Its Routing Client(s)

To modify a NIC and or its routing client(s), follow these steps:

Follow the preceding steps for viewing a NIC (See the "

" section.

The selected NIC's configuration information displays in the fields on the right

Edit the configuration information. (For field descriptions, see the "

" section.)

You can modify all fields in the logical controller, physical controller, and router client tabs
that are not greyed out.

When you make a modification, the Changed icon

Figure 24: Changed icon

appears next to the edited item (NIC or routing client) in the tree list box.

Click Save.

The modified data in the Unified ICM database is saved and the Changed icon is removed from
the display in the tree list box.

How to Define a NIC

To define a NIC, follow these steps:

From the Configuration Manager menu, select Tools > Explorer Tools > NIC Explorer.
The NIC Explorer window appears.

In the Select filter data box, click Retrieve . This enables the Add NIC button.

Configuration Guide for Cisco Unified ICM/Contact Center Enterprise and Hosted Release 8.0(2)