Cisco Cisco IPCC Web Option
How to Check the Integrity of Your Configuration Data
To check the integrity of your configuration data, perform the following:
Step 1
In the Configuration Manager menu, select Miscellaneous Tools > Integrity Check. The
Integrity Check dialog appears.
Integrity Check dialog appears.
Step 2
Choose the type of check option that you want to perform or click Select All to choose all the
check options. (For specific information about each of these options and the tables and fields
they check, refer to the Configuration Manager online help.)
check options. (For specific information about each of these options and the tables and fields
they check, refer to the Configuration Manager online help.)
Step 3
Click Perform Check. The Configuration Manager performs the check and one of the following
happens:
happens:
a.
If the check discovers a problem, the Configuration Manager displays messages in the
Integrity Problems text box. Double-click on a message to receive specific information
about the records in the data table at the bottom of the window.
Integrity Problems text box. Double-click on a message to receive specific information
about the records in the data table at the bottom of the window.
b.
If the check completes without finding any invalid data, the Configuration Manager displays
a message saying the integrity check completed successfully.
a message saying the integrity check completed successfully.
Step 4
When all checks are complete, click Close. The Integrity Check dialog closes.
Many database records need references to related records. For example, each peripheral target
ought to reference a route and each trunk group ought to reference a network trunk group.
ought to reference a route and each trunk group ought to reference a network trunk group.
How to Check Record References
To check record references, perform the following:
Step 1
In the Configuration Manager menu, select Miscellaneous Tools > Unreferenced Objects.
The Unreferenced Object dialog appears listing the database tables containing objects that are
missing references.
The Unreferenced Object dialog appears listing the database tables containing objects that are
missing references.
Step 2
To see the specific rows that are missing references in a table, double-click on the table name.
Double-clicking on a table name entry displays that table showing the records that are missing
references.
Double-clicking on a table name entry displays that table showing the records that are missing
references.
Deleting Configuration Records
At some point, you might want to remove configuration records from your database; for example,
if data has been entered in error or changes occur in your business.
if data has been entered in error or changes occur in your business.
Configuration Guide for Cisco Unified ICM/Contact Center Enterprise and Hosted Release 8.0(2)
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Chapter 3: The Configuration Manager
Configuration Manager Tools