Cisco Cisco IPCC Web Option

The primary sorting column will be the first column listed in the Columns selected for sort list.
To change the column sort order, select a column and click the up or down arrow.

The data within each column is sorted in Ascending order unless you deselect the check box
beside the column.

Click OK.

Finding Data in a List of Records

After you have retrieved a set of records, you can use the Find area of the Edit window (Column
Name and Expression fields) to search for specific records within the set.

How to Find Data

To find data in a list of records follow these steps:

In Find box of the Edit or Insert window, select the database column in which you want to
search for data.

Note:  You can also select a column by clicking in that column.

In the Find box Expression field, enter the value for which you want to search. You can enter
a full value or a sub-string.

Click Find Next to locate the first record that matches the search criteria. The first row that
contains the specified expression in the selected column is highlighted.

Selecting Data

You can select whole records for importing, exporting, setting security, deleting, or undeleting.
Or, you can select the same field in multiple records for simultaneous editing.

How to Select Records

Clicking in the left-most numbered field in a row both selects that row and highlights it. Clicking
in any field in a row also selects the row but does not highlight it.

How to Select One Field in Multiple Records

You can select one edit-control field (when there is no section box in the field) in multiple
records in any one of the following three ways:

•

Click the field where you want to start and, keeping the left mouse button held down, move
the cursor to the last field.

Configuration Guide for Cisco Unified ICM/Contact Center Enterprise and Hosted Release 8.0(2)