Cisco Cisco IPCC Web Option

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To edit access to the records: In the User Access display area, select the user or group to edit
and click Edit or double-click on the item you want to edit. Then in the Edit Permissions
dialog, select the access type and click OK.

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To add access to the selected records:

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Click Add. The Add Users and Groups dialog displays.

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Select User or Group

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Select the user or group name(s) for which you want access rights.

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Select the Access type from the selection list and click OK:

Access Type

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Read access means a specific user or group can view or reference the object, but cannot
modify it.

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Reference access means a specific user or group can reference the object in a script. This
includes read access, but not write access.

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Maintenance access means a specific user or group can update or delete the object as well
as view and use it.

When done, in the Security dialog, click OK.

Deleting and Undeleting Records

You can delete one or more records at a time and you can undelete records marked for deletion.

How to Delete Records

To delete records, follow these steps:

Select the row(s) to be deleted.

Note: Selecting any field in a row (or any range of fields in a column) selects the rows of which
they are a part.

Click Delete. The selected rows are marked for deletion.

Click Save. The rows marked for deletion are deleted from the database.

Note: You can no longer undelete records marked for deletion once you have saved your changes
to the database.

Configuration Guide for Cisco Unified ICM/Contact Center Enterprise and Hosted Release 8.0(2)