Cisco Cisco IP Contact Center Release 4.6.1 Release Note

Default port for side B.
Configurable in the

Cisco CTI Server

 

TCP 44027

CRM Connector Server

Config.ini file
[CTIModule Setting]
Port_B.

Configurable under
\Program

Server Administration
Tool

TCP 65372

CRM Connector Server

Files\Cisco\CRM
Connector\MCIS\Config.ini
and \Program
Files\Cisco\CRM
Connector\ Server
Administration
Tool\WebComponent\
server.config

Cisco Voice Integration to Genesys Call Center

CSTA

Genesys T-Server
Alcatel A4400

TCP 2555 (however,
this port can be

Genesys System
Interoperability
Manager

adjusted via the
registry)

Port Utilization Guide for Cisco Unified ICM/Contact Center Enterprise & Hosted Release 7.5(1)