Cisco Cisco Unified Contact Center Enterprise 9.0(2) Release Note

Port Utilization Table Column Definitions

The columns in the Port Utilization tables in this document describe the following:

•

Server or Application Protocol:

A value representing the Server or Application and where applicable the open or proprietary
application protocol.

•

Server Protocol/Port:

An identifier for the TCP or UDP port that the Server or application is listening on, along
with the IP address for incoming connection requests when acting as a server.

•

Remote Protocol/Port:

The identifier for the TCP or UDP port that the remote service or application is listening on,
along with the IP address for incoming connection requests when acting as the server.

•

Remote Device:

The remote application or device making a connection to the server or service specified by
the protocol; or listening on the remote protocol/port.

Note: The source port the local application or service uses to connect to a remote device’s
destination port is not specified because it is always dynamically assigned by the Operating
System. In most cases, this port is assigned randomly above TCP/UDP 1024.

Cisco ICM/IP Contact Center Enterprise Edition Port Utilization 

For Product Revisions: ICM 7.5(1), CTI OS 7.5(1), Support Tools 2.1(0)

Some port definitions use a formula, for example:

In the formula above, for instance 0, the port is 40007, for instance 1 the port is 40047, for
instance 2 the port is 40087, etc.

Private Network at the
Central Controller site

ICM Router (Side A)
(MDS)

ICM Router (Side B)
(MDS)

•

Private Low:

TCP 41004 + (Instance
Number * 40)

Port Utilization Guide for Cisco Unified ICM/Contact Center Enterprise & Hosted Release 7.5(1)