Cisco Cisco Unified Contact Center Management Portal 11.5(1) Release Note

Cisco Supervisor Desktop

Cisco Agent Desktop

TCP 59003

Rascal

Cisco Supervisor Desktop

LDAP

Cisco Agent Desktop

TCP 38983

Directory

Cisco Supervisor Desktop

Tomcat

Cisco Agent Desktop

TCP 8088

TrueUpdate

Cisco Supervisor Desktop

For
Redundancy

Cisco Desktop Base Services

TCP 65432

LRM

For
Redundancy

Cisco Desktop Base Services

UDP 27871

MSL

For
Redundancy

Cisco Desktop Base Services

TCP 38983

Directory

Cisco Desktop VoIP Monitor Service

TCP 65432

LRM

Cisco Desktop VoIP Monitor Service

TCP 38983

LDAP

Cisco Desktop Recording Service

TCP 65432

LRM

Cisco Desktop Recording Service

TCP 38983

LDAP

Cisco Desktop Administrator

TCP 65432

LRM

Cisco Desktop Administrator

TCP 59004

Enterprise

Cisco Desktop Administrator

TCP 38983

Directory

Cisco Desktop Administrator

TCP 59010

TAI

Cisco Desktop Administrator

TCP 59011

Sync

Tomcat

Cisco Desktop Administrator

TCP 8088

TrueUpdate

Cisco Agent Desktop Browser Edition

TCP 59012

IPPA

Cisco Agent Desktop Browser Edition

TCP 8088

Tomcat

Call Events

CTI Server

Side A: TCP
42027

GED-188

Side B: TCP
43027

Rascal

Cisco ICM Distributor

TCP 1433

MSSQL

Port Utilization Guide for Cisco Unified ICM/Contact Center Enterprise & Hosted Release 7.5(1)