Cisco Cisco Unified Contact Center Management Portal 11.5(1) Release Note

For communication
with Administration
and Data Server

Port 5555

AAS from
Administration and
Data Server

Cisco Unified Expert Advisor Port Utilization

The following table shows which UDP and TCP ports are used by the Cisco Unified Expert
Advisor OAMP (Operations Console) Server, Runtime Servers and Reporting Server.

Note: In most cases (marked with an asterisk) the port numbers are configurable , so what is
shown here represents the defaults which are in effect when the system is installed.

Operations Console secure
port.

TCP 443

HTTPS

Operations Console
non-secure port.

TCP 80

HTTP

ActiveMQ message broker
connections to Cisco

Cisco Unified Expert Advisor
Runtime Server and Cisco

TCP 6666

OpenWire

Unified Expert Advisor
Operations Console.

Unified Expert Advisor
Reporting Server

ActiveMQ message broker
connections to Cisco

Cisco Unified Expert Advisor
Runtime Server

TCP 61615

OpenWire

Unified Expert Advisor
Operations Console.

SIP secure communication.

Cisco Unified Presence, Unified
CVP, and Cisco Unified
Communication Manager

TCP 5061 *

TCP 5061 *

SIP over TLS

SIP non-secure
communication.

Cisco Unified Presence, Unified
CVP, and Cisco Unified
Communication Manager

UDP/TCP 5060 *

UDP/TCP 5060 *

SIP

Cisco Unified Expert
Advisor to Unified ICM
Communication.

Unified ICM ACMI (Gateway)
PIM

TCP 42067

ACMI

Note: IM is performed over
the SIP connection between

IM

Cisco Unified Expert
Advisor Runtime and Ciso

Port Utilization Guide for Cisco Unified ICM/Contact Center Enterprise & Hosted Release 7.5(1)