Cisco Cisco E-Mail Manager Unity Integration Option Design Guide
10-13
Cisco Unified Contact Center Enterprise 7.0, 7.1, and 7.2 SRND
OL-8669-16
Chapter 10 Sizing Unified CCE Components and Servers
Sizing Considerations for Unified CCE
Calculating the Number of WebView and HDS Servers Required
The following tables shows the minimum number of AW Distributors with an HDS required to support
reporting users. Some reporting deployments might benefit from allocating resources differently.
reporting users. Some reporting deployments might benefit from allocating resources differently.
Note
System Unified CCE supports only the Historical Data Server (HDS) with co-resident WebView server,
and it can support up to two HDS/WebView servers.
and it can support up to two HDS/WebView servers.
For the most current hardware specifications for WebView and HDS servers, refer to the latest version
of the Hardware & System Software Specification (Bill of Materials) for Cisco ICM/ICC Enterprise &
Hosted Editions, available at
of the Hardware & System Software Specification (Bill of Materials) for Cisco ICM/ICC Enterprise &
Hosted Editions, available at
WebView (WV)
Users
Users
1 to 5
1 to 20
1 to 50
50 to
100
100
100 to
150
150
150 to
200
200
200 to
250
250
250 to
300
300
300 to
350
350
350 to
400
400
Servers Required
1 HDS/WV
1 HDS/WV
1 HDS/WV
1 HDS
2 WV
1 HDS
3 WV
1 HDS
4 WV
2 HDS
5 WV
2 HDS
6 WV
2 HDS
7 WV
2 HDS
8 WV
Server Type
MCS-30-
004-Class
MCS-40-
007-Class
GEN-50-
005-Class
GEN-
50-005
-Class
GEN-
50-005
-Class
GEN-
50-005
-Class
GEN-
50-005
-Class
GEN-
50-005
-Class
GEN-
50-005
-Class
GEN-
50-005
-Class
Server Type (WV)
MCS-
40-005
MCS-
40-005
MCS-
40-005
MCS-
40-005
MCS-
40-005
MCS-
40-005
MCS-
40-005
WebView (WV)
Users
Users
400 to
450
450
450 to
500
500
500 to
550
550
550 to
600
600
600 to
650
650
650 to
700
700
700 to
750
750
750 to
800
800
Servers Required
3 HDS
9 WV
3 HDS
10 WV
3 HDS
11 WV
3 HDS
12 WV
4 HDS
13 WV
4 HDS
14 WV
4 HDS
15 WV
4 HDS
16 WV
Server Type
GEN-
50-005
-Class
GEN-
50-005
-Class
GEN-
50-005
-Class
GEN-
50-005
-Class
GEN-
50-005
-Class
GEN-
50-005
-Class
GEN-
50-005
-Class
GEN-
50-005
-Class
Server Type (WV)
MCS-
40-005
MCS-
40-005
MCS-
40-005
MCS-
40-005
MCS-
40-005
MCS-
40-005
MCS-
40-005
MCS-
40-005