Cisco Cisco Unified Contact Center Enterprise 9.0(2) Leaflet
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Cisco Unified Contact Center Enterprise 7.5 SRND
Preface
This document provides design considerations and guidelines for deploying Cisco Unified Contact
Center Enterprise Release 7.5 and later releases in a Cisco Unified Communications System.
Center Enterprise Release 7.5 and later releases in a Cisco Unified Communications System.
This document builds upon ideas and concepts presented in the latest version of the Cisco Unified
Communications SRND Based on Cisco Unified Communications Manager, which is available online at:
Communications SRND Based on Cisco Unified Communications Manager, which is available online at:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_implementation_design_guides
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This document assumes that you are already familiar with basic contact center terms and concepts and
with the information presented in the Cisco Unified Communications SRND. To review IP Telephony
terms and concepts, refer to the documentation at the preceding URL.
with the information presented in the Cisco Unified Communications SRND. To review IP Telephony
terms and concepts, refer to the documentation at the preceding URL.
New or Changed Information for This Release
Note
Unless stated otherwise, the information in this document applies to Cisco Unified Contact Center
Enterprise Release 7.5.
Enterprise Release 7.5.
The following chapters are new in the current release of this document, or they contain information that
has changed significantly from previous releases of Cisco Unified Contact Center Enterprise.
has changed significantly from previous releases of Cisco Unified Contact Center Enterprise.
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