Cisco Cisco Unified Contact Center Enterprise 9.0(2) Leaflet

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Cisco Unified Contact Center Enterprise 7.5 SRND
Chapter 6      Cisco Unified Mobile Agent
Cisco Unified Mobile Agent Sizing
Cisco Unified Mobile Agent Sizing
Mobile agent call processing uses significantly more server resources and therefore will reduce the 
maximum number of supported agents on both Unified CM and the ICM Agent PG. The maximum 
number of supported mobile agents also varies between Unified CM Release 4.x and Release 5.x. For 
more details on sizing a Unified CCE deployment with mobile agents, see the chapters on 
, and