Cisco Cisco IP Contact Center Release 4.6.1 Installation Guide
Chapter 2 Installation Requirements
Installing the WebView Third-Party CD Software
2-10
Cisco ICM Software WebView Installation Guide
OL-0730-04
Step 5
When the programs are installed, the Cisco WebView Third-Party Setup dialog
box again displays and prompts you to select when you want to reboot your
computer: next or at a later time. Make your selection and click Finish.
box again displays and prompts you to select when you want to reboot your
computer: next or at a later time. Make your selection and click Finish.
After you have rebooted your computer, the third-party software installation is
completed.
completed.
Step 6
Verify that the Jaguar NT service is installed and started:
a.
From the Start menu, select Programs > Administrative Tools > Services.
b.
In the Services dialog box, make sure that Jaguar is listed and started:
–
If it is not started, right click on Jaguar and select the Start option from
the pop-up selection box.
the pop-up selection box.
–
If it is not installed, run the following from the command line window:
"%JAGUAR%\bin\serverstart.bat" -install
Then, start the service as indicated in the preceding bullet.
Step 7
Install WebView. See
Error Reporting
The installer creates a log file that records the installation progress and errors of
the installation for diagnostic purposes. The log file is created in the C:\Temp
directory. It is called WVThirdPartyInstaller.log
the installation for diagnostic purposes. The log file is created in the C:\Temp
directory. It is called WVThirdPartyInstaller.log
Any errors that occur during setup are displayed to the user and are recorded in
the log file. The log file also contains other important information, such as the
build number of the current wrapper installer, the various stages of program
execution, minor errors not worth displaying to the user, system settings, and so
on. Each entry in the log file contains a time stamp.
the log file. The log file also contains other important information, such as the
build number of the current wrapper installer, the various stages of program
execution, minor errors not worth displaying to the user, system settings, and so
on. Each entry in the log file contains a time stamp.