Cisco Cisco IP Contact Center Release 4.6.2 Installation Guide
B-17
Remote Silent Monitoring Installation and Administration Guide
Appendix B Registry Keys
Cluster Configuration Registry Keys
ClusterN_VLEngine_CM1_HostName
IP address or hostname of Contact Manager 1 for the cluster that VLEngine
connects to via JTAPI, to make its JTAPI requests.
connects to via JTAPI, to make its JTAPI requests.
Type: REG_SZ
Value Required: Yes
Valid Values: Valid IP address, in dotted decimal notation; or hostname
Default Value: None
ClusterN_VLEngine_CM2_HostName
(optional) IP address or hostname of Contact Manager 2 for the cluster that
VLEngine connects to via JTAPI, to make its JTAPI requests. Contact Manager 2
is used in conjunction with Contact Manager 1, in round-robin fashion, for JTAPI
requests.
VLEngine connects to via JTAPI, to make its JTAPI requests. Contact Manager 2
is used in conjunction with Contact Manager 1, in round-robin fashion, for JTAPI
requests.
Type: REG_SZ
Value Required: No
Valid Values: Valid IP address, in dotted decimal notation; or hostname
Default Value: None (blank)
ClusterN_VLEngine_CTIOS1_HostName
IP address or hostname of primary CTI OS server for the cluster; or, if the cluster
has multiple CTI OS pairs, this is the primary server of the first pair. If another
cluster is using the same set of CTI OS servers, enter only these servers in the
configuration for one of the clusters, and leave the other clusters CTI OS server
configuration blank.
has multiple CTI OS pairs, this is the primary server of the first pair. If another
cluster is using the same set of CTI OS servers, enter only these servers in the
configuration for one of the clusters, and leave the other clusters CTI OS server
configuration blank.
Type: REG_SZ
Value Required: Yes
Valid Values: Valid IP address, in dotted decimal notation; or hostname
Default Value: None