Cisco Cisco IP Contact Center Release 4.6.1 Maintenance Manual

Indicate the path for the source/destination of the data.

Select Import/Export to display the next Import/Export window.

Select Start to import/export the data. When the process is completed, a message displays
indicating the action was successful. Select OK and then select Close to exit. You can select
Cancel at any time to end the process.

Synchronizing Database Data

Use the Synchronize function to synchronize the data of two Logger databases.

To synchronize databases:

For the server and instance, select the Logger database to synchronize.

Select Data > Synchronize from the menu bar. The Synchronize window displays.

Figure 14: Synchronize Window

Check Lockout Changes, if you want to ensure that changes cannot be made to the database
during the synchronize operation.

Check Truncate Config Message Log, if you want to truncate the Config_Message_Log table
in the Logger database.

Select the server name and database for both source and target from the drop down lists. To
select a server that is not on the drop down list, select Add and enter the server name in the Add
Server box.

Administration Guide for Cisco Unified ICM/Contact Center Enterprise & Hosted Release 8.x