Cisco Cisco Unified Contact Center Enterprise 9.0(2) Maintenance Manual

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Region. Specify regional information where applicable.

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Partitions. If partitioning is enabled, check this box and specify the maximum number of
partitions allowed for the customer (1 through 5).

Note: Partitioning on new installations is no longer supported and is no longer provided as
a checkbox option from the Web Setup windows; that is, you cannot create new partitioning
on a server. Although the partitioning checkbox has been removed, upgrading to 8.0(1) does
not automatically remove partitioning on an existing system.

Select Add. This button invokes the Add Device window.

Use this window to create a new data file and a new log file for the selected database. Specify
the disk drive letter and size in megabytes for each new file.

When finished adding the file, select OK to return to the Create Database window.

Note: By default, the newly created data file will be set to "Automatically Grow," should it
exceed the initially specified size. This setting, as well as the maximum file size, can be modified
using SQL Server Enterprise Manager.

When you have completed entering information in the Create Database window, select Create
to close the window and create the database.

Note: Partitioning is only supported for customers using Unified ICM. It is not supported in
Unified ICMH, Unified CCE, or Unified CCH.

Creating a Database Without Configured Components

Use the Create function to create a database for an Administration & Data Server or Logger.
You can only create one Logger database per side.

Note: When an instance does not have any configured components, database creation occurs
under the instance within a component placeholder.

To create a new Unified ICM database:

With the system software running, for the server and instance, select the instance where you
want to create the database.

Select Database > Create from the menu bar (or click the right mouse button and select Create).
The Select Component dialog displays.

Select the Administration & Data Server, LoggerA, or LoggerB component and select OK.

If you select LoggerA or LoggerB, the Select Logger type dialog displays, where you can select
Enterprise, CICM, or NAM. Select the logger type and select OK.

The Create Database window displays.

Administration Guide for Cisco Unified ICM/Contact Center Enterprise & Hosted Release 8.x