Cisco Cisco IP Contact Center Release 4.6.1 Maintenance Manual
The following meters are provided for each MDS client (statistics as seen by the MDS client
itself, not by the MDS process).
itself, not by the MDS process).
Cisco ICM MDS Meters - client statistics as seen by client
Description
Counter
Handle for this MDS client. It is used to uniquely identify
the MDS client connected to the MDS process.
the MDS client connected to the MDS process.
Client Handle ID
Number of messages received by the MDS client during
last second.
last second.
Now Message Received
Number of messages sent by the MDS client during last
second.
second.
Now Message Sent
Number of bytes received by the MDS client during last
second.
second.
Now Bytes Received
Number of bytes sent by the MDS client during last second.
Now Bytes Sent
Total number of bytes used by all currently allocated
buffers.
buffers.
Current Buffers Memory Allocated
Total number of buffers currently allocated from buffer
pool.
pool.
Current Buffers Allocated
Number of buffers allocated during last second.
Buffers Allocation Requests/sec
Number of buffers freed during last second.
Buffers Free Requests/sec
Maximum amount of memory (in bytes) allowed to be
allocated for buffers for this process.
allocated for buffers for this process.
Current Buffers Memory Limit
Amount of memory limit (in bytes) reserved for buffers for
this process.
this process.
Initial Buffers Memory Limit
Current number of messages in the Send by MDS Client
Queue.
Queue.
SendClientQ Current Depth
Total number of messages added to the Send by MDS Client
Queue during last second.
Queue during last second.
SendClientQ Now Messages In/sec
Total number of messages removed from the Send by MDS
Client Queue during last second.
Client Queue during last second.
SendClientQ Now Messages Out/sec
Total number of bytes added for all the messages to the
Send by MDS Client Queue during last second.
Send by MDS Client Queue during last second.
SendClientQ Now Bytes In/sec
Total number of bytes removed for all the messages from
the Send by MDS Client Queue during last second.
the Send by MDS Client Queue during last second.
SendClientQ Now Bytes Out/sec
Ratio (x 100) of the number of messages added to the
number of messages removed from the Send by MDS Client
Queue during last second.
number of messages removed from the Send by MDS Client
Queue during last second.
SendClientQ Now Traffic Intensity
Average time in milliseconds a message waits in the Send
by MDS Client Queue.
by MDS Client Queue.
SendClientQ Avg. Queue Response Time [ms]
The response time in milliseconds that 90% of all messages
passing through the Send by MDS Client Queue will
experience.
passing through the Send by MDS Client Queue will
experience.
SendClientQ 90% Queue Response Time [ms]
IPCC Administration Guide for Cisco Unified Contact Center Enterprise 7.5(1)
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Chapter 7: ICM Message Delivery Service (MDS) Performance Meter
Cisco ICM MDS Meters