Cisco Cisco Unified Contact Center Enterprise 9.0(1) Maintenance Manual
Description
Counter
Maximum time (in milliseconds) it took MDS to send a
message over the private network and receive an ACK
response from MDS peer.
message over the private network and receive an ACK
response from MDS peer.
Private Net Max RTT
The following meters are provided by the MDS process for each MDS client (statistics as seen
by the MDS process, not by the MDS client itself).
by the MDS process, not by the MDS client itself).
Cisco ICM MDS Meters - client statistics as seen by process
Description
Counters
Handle for this MDS client. It is used to uniquely identify
the MDS client connected to the MDS process.
the MDS client connected to the MDS process.
Client Handle ID
Total number of times the MDS client has connected to the
MDS process.
MDS process.
Total MDS Client Connects
Total number of times the MDS client has disconnected
from the MDS process.
from the MDS process.
Total MDS Client Disconnects
Number of messages received from the MDS client during
last second.
last second.
Now Message Received from Client
Number of messages sent to the MDS client during last
second.
second.
Now Message Sent to Client
Number of bytes received from the MDS client during last
second.
second.
Now Bytes Received from Client
Number of messages sent to the MDS client during last
second.
second.
Now Bytes Sent to Client
Current number of messages in the Send to MDS Client
Queue.
Queue.
ToClientQ Current Depth
Total number of messages added to the Send to MDS Client
Queue during last second.
Queue during last second.
ToClientQ Now Messages In/sec
Total number of messages removed from the Send to MDS
Client Queue during last second.
Client Queue during last second.
ToClientQ Now Messages Out/sec
Total number of bytes added for all the messages to the
Send to MDS Client Queue during last second.
Send to MDS Client Queue during last second.
ToClientQ Now Bytes In/sec
Total number of bytes removed for all the messages from
the Send to MDS Client Queue during last second.
the Send to MDS Client Queue during last second.
ToClientQ Now Bytes Out/sec
Ratio (x 100) of the number of messages added to the
number of messages removed from the Send to MDS Client
Queue during last second.
number of messages removed from the Send to MDS Client
Queue during last second.
ToClientQ Now Traffic Intensity
Average time in milliseconds a message waits in the Send
to MDS Client Queue.
to MDS Client Queue.
ToClientQ Avg. Queue Response Time [ms]
The response time in milliseconds that 90% of all messages
passing through the Send to MDS Client Queue will
experience.
passing through the Send to MDS Client Queue will
experience.
ToClientQ 90% Queue Response Time [ms]
IPCC Administration Guide for Cisco Unified Contact Center Enterprise 7.5(1)
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Chapter 7: ICM Message Delivery Service (MDS) Performance Meter
Cisco ICM MDS Meters