Cisco Cisco IPCC Web Option Release Note

Note: You must use the ICM Configuration Manager to define the external application. For
more information, see the Cisco ICM Software Configuration Guide.

Define the Application Gateway properties as follows:

1. In the Send tab:

a.

Figure 40: App Gateway Properties - Send

In the Application Gateway drop-down list, select the gateway.

b.

In the Subtype filed, enter the string that is to be sent to the external application, or
use the Formula Editor to write an expression that evaluates to a string.

c.

In the Call variables list, check the call variables to send to the external application.

d.

To send expanded call variables to the external application, check Expanded call
context variables.

2. In the Receive tab:

ICM Scripting and Media Routing Guide Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.0(0)