Cisco Cisco E-Mail Manager Unity Integration Option Release Note

Figure 139: Agent to Agent Node Script

Supervisor Assist

The following is an example of a supervisor assist script.

You must have completed the following for this script to run properly:

•

Configure a supervisor Dialed Number (same as any DN, but associated with the Supervisor
script).

•

Configure a call type (mapped to the supervisor DN associated with Script).

ICM Scripting and Media Routing Guide Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.0(0)