Cisco Cisco IP Contact Center Release 4.6.1 Release Note

Following is the Properties dialog box for the Menu node:

Figure 89: Menu Properties

Note: You must define one or more success connections from the Menu node before you can
define Menu node properties.

Define Menu node properties as follows:

1. In the File Name field, enter the name of the media file to be played to the caller.

2. In the Library drop-down list, select the location of the file. You can select:

–

System

–

Application (default)

ICM Scripting and Media Routing Guide Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.0(0)