Cisco Cisco IP Contact Center Release 4.6.1 Release Note

Script Editor Feature Control

Script Editor Feature Control addresses the need of restricting users, or classes of users, from
some or all of the functionality of the ICM Script Editor software. In a possible deployment
scenario, an ICM software administrator can restrict certain people from doing specific types
of script editing.

An administrator has two means to restrict access to the editing features of Script Editor and
Internet Script Editor:

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Edit Options

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Script Node Control

Note: When ICM software is running on a partitioned system, users need at least reference
access to objects to edit scripts that contain references to those objects. For example, a user
needs at least reference access to skill groups to edit a script in which those skill groups are
included in the Skill Group node.

It is also possible for an administrator to use a combination of both feature control options.

For more information about Feature Control, see the Cisco ICM Software Configuration Guide.

This section contains the following topics:

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ICM Scripting and Media Routing Guide Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.0(0)